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Frequently Asked Questions
What is the phone number to call for after hours Public Works issues?
- The number to call for after hours Public Works issues is 729-2285. Please follow the calling tree and make a selection.
If a streetlight is burnt out?
- Report burnt out streetlights to Manitoba Hydro, whose contact number is 727-9233.
What is the number to call if I see a water main break or a sewer back up, or a clogged catch basin?
- Please call the public works office at 729-2285.
What if I see vandalism to city signs?
- If you see vandalism to city signs or garbage dumpsters, please call the public works line at 729-2285.
What is the pothole line telephone number?
- The City of Brandon Pothole line is 729-2200.
What garbage day is it?
- Click on the line for the 2008 garbage pick up schedule 2008 Garbage Days. (subject to change when new waste management system is implemented later this year)
How does the bulky item pick up system work?
How does the sewer rooting claims process work?
- Information on the sewer rooting claims can be found below or by calling Terri at the City of Brandon Parks Department 729-2148.
Roto-Rooting Claims Process
- Homeowners must provide the City of Brandon with a paid invoice (not a statement) along with a sample of the roots.
- The invoice and roots can be delivered to the City of Brandon Parks Complex at 2020 McGregor Ave. The Parks Complex is open Monday to Friday 8:00 am – 4:30 pm. The office is open during the lunch hour.
- If the roots cannot be retrieved, please insure that the plumbers put that information on the invoice.
- Once the roto-rooting invoice is processed, city staff from the Sewer and Water department will look at the property to determine if they are eligible for reimbursement and what percentage of reimbursement the homeowner may receive. The reimbursement depends not on if roots are found, but whether there are trees on city property and/or private property.
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